Contact Us


Contact Us

By live chat
Chat to one of our customer support agents here

By email:
Drop us a line at and we will respond as soon as possible. If you include a contact telephone number we can always call you back at a convenient time.

By Phone:

From the UK call this freephone number 08000 96 96 07

If you are calling from overseas the number to use is +44 20 7840 4050 (please note this is not a freephone number).

By Twitter:
Please feel free to Tweet us @AskSPIN with any questions or queries that you may have.

By post:
You can write to us at:
Sporting Index Ltd,
Gateway House,
Milverton Street,
SE11 4AP,
United Kingdom.

Media enquiries:
For all press and media enquiries please contact Bill Esdaile at Square in the Air PR on 07721 678 375 or email .

All direct applications should be emailed to For all agency enquiries please email .

Handling your queries:
Customer satisfaction is our number one priority and we pride ourselves on the level of service we provide. All queries regarding accounts should be communicated in the first instance to our Customer Services Team who are always on hand to resolve any issues you may have. We strive to resolve all issues as quickly as possible.

If you wish to write to us our postal address is above.

Any query should be made within 14 days of receipt of bet settlement. Unfortunately no query with regard to purported missing or erroneous bets can be entertained unless you can provide reasonably accurate details of the time and date of the purported bet.

If you believe your complaint cannot be settled by us you may refer the complaint to: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR, UK. Tel: 0845 080 1800. Our full complaints procedure is detailed here.

More about us:
This website is operated by Sporting Index Ltd, a company registered in England and Wales with company number 2636842, whose registered office is: Gateway House, Milverton Street, London, SE11 4AP. Sporting Index Ltd is authorised and regulated in the UK by the Financial Conduct Authority (registration number 150404). Sporting Index has no other representatives established in any other country outside the United Kingdom. If you wish to know more about Sporting Index, check out the About Us section and our Wikipedia entry here.